Privacy Policy

This Privacy Policy is effective from 1st August 2023.

‍Introduction

‍Rem ("we", "us", "our") values and respects your privacy. This Privacy Policy informs you about how we manage and protect your personal data when you use our mobile application or visit our website ("Services"). It also explains your privacy rights and how the law safeguards you.

Personal Data We Collect

‍We may collect, process, store, and transfer different types of personal data, including but not limited to:

• Identity Data: Such as first name, last name, username or similar identifier.
• Contact Data: Including billing address, delivery address, email address, and telephone numbers.
• Financial Data: Encompassing bank account, mobile money account, and payment card details.
• Transaction Data: Consisting of details about payments to and from you and other details of products and services you have purchased from us.
• Usage and Device Data: Such as device type, IP address, operating system, browser type, and other App interactions.
• Cookies and Tracking Technologies: The use of cookies and similar tracking technologies to enhance user experience and track usage patterns.

How We Use Your Personal Data

‍We use your personal data in compliance with the law. Most commonly, we will utilize your personal data in the following circumstances:

• To perform the contract we are about to enter into or have entered into with you.
• To personalize your experience within the App, show you relevant properties and provide investment opportunities that match your preferences.
• To communicate with you about the App, updates, promotional offers, and other relevant information. You can choose to opt-out of marketing communication at anytime.
• To process transaction, facilitate investments, and manage financial activities within the App
• To improve our services, troubleshoot issues, and enhance App performance by analyzing usage patterns and behavior.
• For our legitimate interests (or those of a third party) where your interests and fundamental rights do not override those interests.
• To comply with a legal or regulatory obligation.

‍Disclosure of Your Personal Data

‍We may need to share your personal data with third parties under certain circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Service on our behalf, or assist us in analyzing how our Services are used.
• Compliance with Laws: We may disclose your information if we are legally obligated to do so or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity or successor.

Children's Privacy

The App and our Services is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately, and we will take the appropriate steps to delete such data.

‍Security of Data

‍Your data's security is crucial to us. We strive to use commercially acceptable means to protect your Personal Data. However, we cannot guarantee absolute security as no method of transmission over the internet or electronic storage is 100% secure.

Changes to Our Privacy Policy

‍We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

‍If you have any questions or concerns about this Privacy Policy, please contact us via email at support@userem.com. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.